20 to start electric or water service.
City of austin electric deposit.
Notice of approved budget tax rate pdf popular services.
To inquire about eligibility visit the austin utility cap website or call the customer care call center at 512 494 9400.
In addition city of austin utilities provides assistance to customers who are having financial difficulties and are unable to pay their utility bill due to unexpected emergencies.
We provide ways to waive deposits and we refund them with interest when certain conditions are met.
It also will include other line items such as customer charge power supply adjustment and regulatory community benefit and energy efficiency charges.
15 to start solid waste service.
Get covid 19 economic recovery assistance.
The city will waive your deposit after it receives a letter of reference from your current electric gas or water utility.
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Have your previous utility provider fax the letter to 512 505 4035 or email it to customer care.
Check to make sure you have the correct spelling and also that you included any characters such as a period or a slash.
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Of systems operations randy colvin 318 255 1317 city forester robert austin 318 255 1316 metering supervisor david lonadier 318 242 7713.
Austin energy is the nation s 9th largest community owned electric utility serving a population of almost 1 million within the city of austin travis county and a small portion of williamson county.
But it s important that you understand these rights before filing a complaint with your electric telecommunications water and sewer utility service provider or the public utility commission puc.
Security deposit options if you are starting utility services you may.
Austin city council adopted changes for fy 20.
Security deposits required to start service.
You may be unaware of the rights you have as a utility customer.
Complete an online assessment for covid 19 testing.
Customer care 512 494 9400.
The city of austin charges fees and deposits to start utility service.
Of electrical distribution 318 251 8629 supt.
We power texas capital city through a diverse mix of nuclear coal natural gas and renewable energy totaling almost 3 000 megawatts of generation.
Fees required to start service.
Outside austin call toll free.
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